GoKonek.com Privacy Policy

Effective Date: September 8, 2026

GoKonek.com ("GoKonek," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of our users.

This Privacy Policy explains how GoKonek.com may collect, use, store, protect, and disclose information when you access or use our website, mobile application, marketplace, groups, messaging features, and other services.

By using GoKonek.com, you acknowledge that you have read and understood this Privacy Policy.


1. About GoKonek.com

GoKonek.com is a social media and marketplace platform primarily designed for Filipino users, online sellers, buyers, entrepreneurs, businesses, groups, and communities.

The platform allows users to:

  • Create accounts and profiles;

  • Connect with other users;

  • Create and join groups;

  • Post content;

  • Upload photos and videos;

  • Advertise products and services;

  • Buy and sell through marketplace features;

  • Send messages;

  • Interact with other users;

  • Follow or connect with businesses and communities; and

  • Discover business and social opportunities.


2. Information We May Collect

Depending on how you use GoKonek.com, we may collect different types of information.

A. Account Information

When you create an account, we may collect information such as:

  • Name;

  • Username;

  • Email address;

  • Mobile number;

  • Password or authentication information;

  • Profile photo;

  • Date of birth or age information where necessary;

  • General profile information; and

  • Other information you voluntarily provide.

You should only provide information that you are authorized to provide.


3. User-Generated Content

When you use GoKonek.com, you may voluntarily provide content such as:

  • Posts;

  • Photos;

  • Videos;

  • Comments;

  • Product listings;

  • Marketplace advertisements;

  • Reviews;

  • Group discussions;

  • Messages;

  • Business information;

  • Profile information;

  • Links; and

  • Other content.

Users are responsible for the information and content they choose to publish.

Please remember that information posted publicly may be visible to other users and may potentially be copied, shared, or redistributed by others.

Do not publish sensitive or confidential information that you do not want other people to see.


4. Information About Marketplace Activities

If you use GoKonek.com's marketplace or business-related features, we may collect information necessary to operate those features.

This may include:

  • Product information;

  • Product descriptions;

  • Business information;

  • Seller information;

  • Buyer information;

  • Listing information;

  • Transaction-related information;

  • Communications between users; and

  • Information necessary to prevent fraud or abuse.

GoKonek.com generally provides the platform that allows buyers and sellers to connect.

GoKonek.com is not automatically a party to transactions between users.

Users should exercise caution when sharing personal or financial information with another user.


5. Device and Technical Information

When you access GoKonek.com, we may automatically collect certain technical information, such as:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • App version;

  • Language settings;

  • Approximate location derived from technical information;

  • Login information;

  • Access times;

  • Pages or features used;

  • Device identifiers where permitted; and

  • Technical logs.

This information may be used to operate, secure, maintain, and improve the platform.


6. Cookies and Similar Technologies

GoKonek.com may use cookies, local storage, session technologies, and similar technologies to:

  • Keep users logged in;

  • Remember preferences;

  • Improve website performance;

  • Understand how users interact with the platform;

  • Maintain security;

  • Prevent fraudulent activity; and

  • Improve our services.

You may be able to control cookies through your browser or device settings. Disabling certain technologies may affect some features of GoKonek.com.


7. How We Use Information

GoKonek.com may use collected information to:

  • Create and maintain user accounts;

  • Provide our social media and marketplace services;

  • Display profiles and user-generated content;

  • Facilitate communication between users;

  • Operate groups and communities;

  • Display marketplace listings;

  • Provide customer support;

  • Prevent fraud, abuse, and spam;

  • Protect the security of our platform;

  • Detect suspicious activity;

  • Improve website and application performance;

  • Develop new features;

  • Understand platform usage;

  • Maintain storage and infrastructure;

  • Enforce our Terms and Community Guidelines;

  • Comply with applicable laws and legal obligations; and

  • Protect the rights, property, and safety of GoKonek.com and its users.


8. Public Information

Some information you voluntarily publish on GoKonek.com may be publicly visible.

For example, depending on your privacy settings, other users may be able to see:

  • Your username;

  • Profile photo;

  • Business information;

  • Marketplace listings;

  • Posts;

  • Comments;

  • Group activity; and

  • Other information you choose to make public.

Please think carefully before publishing personal information.

GoKonek.com cannot guarantee that other users will not copy, screenshot, save, or redistribute publicly available information.


9. Private Communications

GoKonek.com may provide private messaging or communication features.

Private messages may be processed or stored as necessary to provide the messaging service, maintain security, prevent abuse, investigate violations, and comply with applicable legal obligations.

Users should not assume that any online communication is completely immune from technical failures, security risks, legal requests, or unauthorized access.


10. Sharing of Information

GoKonek.com does not intend to sell users' personal information simply for the purpose of selling personal information.

We may, however, share information when reasonably necessary with:

Service Providers

We may use third-party providers for services such as:

  • Hosting;

  • Cloud storage;

  • Content delivery;

  • Database services;

  • Email;

  • Security;

  • Analytics;

  • Payment processing;

  • Authentication;

  • Customer support; and

  • Other infrastructure required to operate GoKonek.com.

These providers may process information on our behalf.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law;

  • Respond to lawful requests from authorities;

  • Protect users;

  • Investigate fraud;

  • Prevent security threats;

  • Enforce our Terms and Conditions; or

  • Protect the rights and property of GoKonek.com.

Business Transfers

If GoKonek.com is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.


11. Data Security

GoKonek.com takes reasonable measures to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.

Security measures may include:

  • Encryption where appropriate;

  • Access controls;

  • Authentication systems;

  • Security monitoring;

  • Server protection;

  • Backups; and

  • Other technical and organizational safeguards.

However, no internet service can guarantee absolute security.

Users acknowledge that transmitting information over the internet involves certain risks.


12. Data Storage and User Storage Limits

GoKonek.com provides limited storage for user-generated content.

Unlike platforms that may provide unlimited storage, GoKonek.com may impose reasonable limits on:

  • Photos;

  • Videos;

  • Files;

  • Posts;

  • Marketplace content; and

  • Other stored materials.

These limitations are intended to:

  1. Control infrastructure and storage costs;

  2. Maintain platform performance;

  3. Reduce unnecessary or repetitive content;

  4. Encourage users to publish valuable content; and

  5. Maintain a cleaner and more sustainable platform.

GoKonek.com may establish, change, or enforce storage limits from time to time.


13. Deletion of Content

Users may be able to delete their own content depending on the features available on GoKonek.com.

However, deletion may not immediately remove all copies from:

  • Backups;

  • Security systems;

  • Technical logs;

  • Cached systems;

  • Legal records; or

  • Other systems where retention is necessary or legally required.

GoKonek.com may also retain certain information when necessary to comply with legal obligations, resolve disputes, prevent fraud, maintain security, or enforce our policies.


14. Account Deletion

Users may request deletion of their GoKonek.com account, subject to applicable procedures.

After account deletion, certain information may remain for a limited period where necessary for:

  • Legal compliance;

  • Fraud prevention;

  • Security;

  • Dispute resolution;

  • Accounting;

  • Enforcement of agreements; or

  • Other legitimate purposes permitted by law.


15. Children's Privacy

GoKonek.com is not intended for children who are below the minimum age permitted to use the service under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable legal requirements.

If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we may take appropriate steps to delete or restrict that information.


16. Third-Party Services

GoKonek.com may integrate with or link to third-party services.

Examples may include:

  • Payment providers;

  • Social login providers;

  • Analytics services;

  • Advertising services;

  • Cloud infrastructure;

  • Email services; and

  • External websites.

These third parties may have their own privacy policies.

GoKonek.com is not responsible for the privacy practices of third-party services that we do not control.


17. Advertising and Analytics

GoKonek.com may use analytics technologies to understand how users interact with the platform.

In the future, GoKonek.com may also display advertisements or provide business promotional services.

If advertising or analytics technologies are used, we may update this Privacy Policy to explain the applicable practices.


18. User Responsibility

Users are responsible for protecting their own account information.

You should:

  • Use a strong password;

  • Keep login information confidential;

  • Avoid sharing your password;

  • Log out from shared devices;

  • Be careful when communicating with strangers;

  • Avoid publishing sensitive personal information publicly; and

  • Report suspicious activity to GoKonek.com.


19. User Content and Privacy

GoKonek.com provides a platform for users to publish content.

GoKonek.com is not responsible for privacy problems caused by information that a user voluntarily publishes publicly.

For example, if a user voluntarily posts their telephone number, address, business information, personal photos, or other information publicly, the user understands that other people may be able to access, copy, save, or share that information.

Users should carefully consider what they publish.


20. International Data Processing

Although GoKonek.com is primarily intended for Filipino users and businesses, our technology infrastructure or service providers may operate in other countries.

As a result, information may be processed or stored in locations outside the Philippines where permitted by applicable law.

We will take reasonable measures to protect personal information when using third-party infrastructure and service providers.


21. Your Privacy Rights

Depending on applicable law, users may have rights relating to their personal information, including rights to:

  • Access personal information;

  • Request correction of inaccurate information;

  • Request deletion where legally applicable;

  • Withdraw certain consents;

  • Object to certain processing;

  • Request information about how personal information is processed; and

  • Exercise other rights provided by applicable law.

Requests may be subject to reasonable verification and legal limitations.


22. Philippine Privacy Laws

GoKonek.com intends to operate in accordance with applicable Philippine privacy and data protection requirements, including the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable regulations and guidance.

Where applicable, GoKonek.com will implement reasonable policies and safeguards for the protection of personal information.


23. Changes to This Privacy Policy

GoKonek.com may update this Privacy Policy from time to time.

Changes may be made because of:

  • New features;

  • Changes in technology;

  • Changes in our business;

  • Security improvements;

  • Changes in applicable laws; or

  • Changes in how we process information.

The updated Privacy Policy will be posted on GoKonek.com.

Your continued use of GoKonek.com after an updated Privacy Policy becomes effective may constitute acceptance of the updated policy to the extent permitted by applicable law.


24. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact GoKonek.com through the official contact information provided on our website.

GoKonek.com

Connect. Sell. Discover. Grow.


Important Notice

This Privacy Policy is intended to explain GoKonek.com's general privacy practices.

It does not create rights or obligations beyond those required by applicable law and the agreements governing your use of GoKonek.com.

GoKonek.com may update this Privacy Policy as the platform develops and as applicable legal requirements change.